At permata888, we take your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information — without confusing legal language. We believe you deserve to know exactly what happens with your data.
All data transmitted between your device and permata888 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Permata888 has never sold, rented or shared your personal information with advertisers or unrelated third parties for commercial purposes.
You have the right to access, correct, or request deletion of your personal data at any time. Our privacy team is ready to process your request within 7 business days.
Your data is stored on servers protected by strict access controls, automated backup systems, and round-the-clock cyber threat monitoring.
The permata888 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data management.
We provide 2FA for all accounts to ensure that only you can access the personal information and financial transactions in your permata888 account.
Permata888 values the privacy of every user who registers and uses our platform. This Privacy Policy explains in detail how we collect your personal information, what it is used for, who it may be shared with, how long it is retained, and your rights as a user under Malaysian law.
This policy applies to all users who access the permata888 platform via our official website, Android APK app, or iOS app, as well as any other digital channels operated by permata888. By registering an account or continuing to use our services, you confirm that you have read, understood, and agreed to this policy.
If you disagree with any part of this Privacy Policy, please contact our support team before continuing to use the platform. We are happy to clarify any doubts you may have.
To deliver a secure, personalised and high-quality service, permata888 collects several categories of information from our users. We only collect data that is strictly necessary for platform operations.
When you Register an account, update your profile, or interact with our support team, you may provide the following information:
While you use the permata888 platform, our systems automatically collect certain technical information to ensure service security and quality:
We do not collect credit/debit card numbers directly. All payment transactions are processed through certified payment gateways that comply with PCI DSS standards.
Permata888 uses collected data solely for legitimate purposes related to platform operations. We do not use your data for purposes you have not consented to.
| Purpose of Use | Types of Data Involved |
|---|---|
| Identity verification & KYC | Name, IC/passport, date of birth, document photo |
| Deposit & withdrawal processing | Bank account details, account holder name |
| Account security & fraud prevention | IP address, device data, activity logs |
| Customer support communications | Email, phone number, conversation records |
| Legal & regulatory compliance | All data required by the authorities |
| Platform improvement & user experience | Navigation behavior data (non-identifiable) |
| Promotional & bonus notifications (with consent) | Email, phone number |
If you do not wish to receive promotional communications from us, you may withdraw your consent at any time through your account settings or by contacting our support team.
Permata888 does not sell, rent or trade your personal information to any external party for commercial purposes. However, there are limited situations where we may need to share certain data:
We work with selected service providers who help us operate the platform, including licensed payment processors, KYC service providers, server hosting providers, and cybersecurity service providers. All providers are bound by strict confidentiality agreements and may only use your data for the purposes we specify.
Permata888 may need to disclose user information to the relevant authorities when required by Malaysian law or a valid court order. This includes cases involving investigations into fraud, money laundering or other illegal activities. We will not disclose user information beyond what is legally required.
In the rare scenario where permata888 is involved in a business merger, acquisition, or asset sale, user data may be transferred as part of that process. You will be notified in advance and given the option to opt out should this occur.
permata888 does not share user data with advertising companies, social media platforms or third-party data brokers for targeted marketing purposes.
The permata888 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the security of your session. Cookies are small text files stored on your device when you visit our platform.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect core platform functionality, including the ability to log in to your account.
Permata888 invests seriously in data security infrastructure to protect your personal information from unauthorised access, loss, alteration or unintentional disclosure.
While we take all reasonable precautions, no digital system can guarantee 100% security. We encourage you to take your own security measures as well, such as using a strong password and not sharing your login credentials.
Permata888 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal data held by permata888:
You have the right to request a copy of all personal data we hold about you.
You may request correction of inaccurate or incomplete data at any time.
You may request deletion of your data, subject to legal retention obligations.
You may withdraw consent for data processing at any time.
You have the right to object to the processing of your data for direct marketing purposes.
You have the right to receive your data in a machine-readable format for transfer.
To exercise any of the above rights, please contact our privacy team via 24/7 live chat in the app or by email at [email protected]. We will process your request within 7 business days.
The permata888 platform is strictly for users aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.
If you discover that a minor under the age of 18 has registered an account on our platform, please contact us immediately. We will take prompt action to close the account and delete all related data.
All registered users are required to verify their age during the KYC process. This is our active measure to ensure the permata888 platform is used responsibly by eligible users only.
Permata888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features. When significant changes are made, we will:
Your continued use of the permata888 platform after any changes to this Privacy Policy are published will be considered your acceptance of those changes. We encourage you to review this page periodically.
If you have any questions, concerns or complaints about how we handle your personal data, the permata888 privacy team is ready to listen and assist.
You also have the right to lodge a complaint with the Malaysian Personal Data Protection Department if you believe your privacy rights have been violated and we have failed to resolve the issue satisfactorily.
Our average live chat response time is under 5 minutes. For data privacy rights requests, we are committed to providing a full response within 7 business days.